Privacy Policy

Privacy Policy

Effective Date: 08/26/2024

Welcome to Diaper Guys ("we," "us," or "our"). We operate the website https://www.DiaperGuys.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Service. It also outlines your rights regarding your personal data and how to exercise them.

By using our Service, you consent to the practices described in this Privacy Policy. Terms not defined here have the same meanings as in our Terms and Conditions, available at https://www.DiaperGuys.com.

1. Definitions

  • Service: The website https://www.DiaperGuys.com operated by Diaper Guys.
  • Personal Data: Information that identifies a living individual, either on its own or when combined with other data.
  • Usage Data: Data automatically collected during your interaction with our Service, such as the duration of page visits.
  • Cookies: Small files stored on your device (computer or mobile device) that track and store information about your use of our Service.
  • Data Controller: The entity that determines the purposes and means of processing personal data. Diaper Guys is the Data Controller for the purposes of this Privacy Policy.
  • Data Processors (or Service Providers): Entities that process data on behalf of the Data Controller.
  • Data Subject (or User): Any individual using our Service whose personal data is processed.

2. Information Collection and Use

We collect various types of information to provide and improve our Service.

2.1 Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • Email address
  • First and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data
  • Federally issued identification for verification purposes (not stored on our servers)

We use your Personal Data to:

  • Provide and maintain the Service
  • Notify you of changes to the Service
  • Allow you to participate in interactive features
  • Provide customer support
  • Send you newsletters, marketing materials, and other information that may interest you (with the option to opt out)

2.2 Usage Data

We may collect information on how the Service is accessed and used, including:

  • Your computer's IP address
  • Browser type and version
  • Pages you visit on our Service
  • Time and date of your visit
  • Time spent on those pages
  • Unique device identifiers and other diagnostic data

2.3 Location Data

With your permission, we may collect and use your location data to enhance our Service. You can manage your location preferences through your device settings.

2.4 Tracking & Cookies Data

We use cookies and similar technologies to monitor your activity on our Service and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent, but some parts of the Service may be unavailable if you do not accept cookies.

Examples of cookies we use:

  • Session Cookies: To operate our Service
  • Preference Cookies: To remember your preferences and settings
  • Security Cookies: For security purposes
  • Advertising Cookies: To show you ads tailored to your interests

3. Use of Data

Diaper Guys uses the collected data for various purposes, including:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow participation in interactive features
  • To provide customer support
  • To gather analysis or valuable information for improving our Service
  • To monitor the usage of our Service
  • To detect, prevent, and address technical issues
  • To provide news, special offers, and general information about other goods, services, and events similar to those you have already purchased or inquired about (unless you opt out)

4. Legal Basis for Processing Personal Data (GDPR)

If you are in the European Economic Area (EEA), our legal basis for processing your personal data includes:

  • The need to perform a contract with you
  • Your consent
  • Our legitimate interests, not overridden by your rights
  • Compliance with legal obligations

5. Retention of Data

We retain your Personal Data only as long as necessary to fulfill the purposes outlined in this Privacy Policy. We may retain Usage Data for a shorter period unless it's used to enhance security, improve functionality, or comply with legal obligations.

6. Transfer of Data

Your information, including Personal Data, may be transferred to and maintained on computers outside your state, province, or country where data protection laws may differ. By submitting your data, you consent to its transfer, storage, and processing in Canada. We take reasonable steps to ensure your data is secure and handled in accordance with this Privacy Policy.

7. Disclosure of Data

7.1 Legal Requirements

We may disclose your Personal Data to:

  • Comply with legal obligations
  • Protect and defend the rights or property of Diaper Guys
  • Prevent or investigate wrongdoing related to the Service
  • Protect the safety of Service users or the public
  • Protect against legal liability

8. Security of Data

We strive to use commercially acceptable means to protect your Personal Data, but no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee its absolute security.

9. "Do Not Track" Signals

We do not support "Do Not Track" (DNT). You can set DNT in your web browser to inform websites that you do not want to be tracked.

10. Your Data Protection Rights (GDPR)

If you are a resident of the EEA, you have certain data protection rights, including the right to:

  • Access, update, or delete your Personal Data
  • Rectify inaccurate or incomplete data
  • Object to our processing of your Personal Data
  • Restrict processing of your personal information
  • Data portability
  • Withdraw consent at any time

To exercise these rights, please contact us. We may ask you to verify your identity before responding to your requests.

11. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, or help us analyze how the Service is used. These third parties have access to your Personal Data only to perform these tasks and are obligated not to disclose or use it for any other purpose.

11.1 Analytics

We may use third-party service providers to monitor and analyze the use of our Service, such as Google Analytics. You can opt out of Google Analytics by installing the opt-out browser add-on. For more information, visit Google's Privacy Policy.

11.2 Payments

We may use third-party payment processors for processing payments. We do not store your payment card details; this information is provided directly to our payment processors, which adhere to PCI-DSS standards. Our payment processors include Stripe. You can view their Privacy Policy here.

12. Links to Other Sites

Our Service may contain links to other sites not operated by us. If you click on a third-party link, you will be directed to their site. We strongly advise you to review their privacy policies. We are not responsible for the content, privacy practices, or operations of third-party sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of changes by posting the new Privacy Policy on this page and by emailing you or providing a prominent notice on our Service before the changes take effect. You are encouraged to review this Privacy Policy periodically for any updates. Changes are effective when posted on this page.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us here.

© 2024 Diaper Guys